I first visited New Sound in the Woodlands because of flyer I received in the mail. I made an appointment for a hearing test. I knew that I had bad hearing but had no idea just how bad it was. Kelly did a thorough exam and was extremely good at explaining the results to me. He worked with me on setting up the financing and I was able to get a new lease on life after the new hearing aids came in. Kelly did an expert job at doing the ear canal models for the personal fit of the devices. They fit perfectly and comfortably. It has now been nearly 3 years since I first walked through their door and I can say that my experience has been nothing less than stellar. Denise the receptionist is also very professional and pleasant to deal with. I also recommend the maintenance contract when purchasing your hearing aids. I had one of the devices needed an adjustment after about a year and he took care of getting it fixed under the warranty without any problems. Plus you will get your batteries and supplies with quarterly visits to make sure the devices stay working in perfect order. Best investment I have made in recent years. I can now hear things I have missed for years.Steve Fleming (Steve Fleming Presents:), on Google
I ended up there by accident and had the best experience! Kelly was so kind, gentle & knowledgeable. The office was sweet & helpful! Thank you for the great experience!KathyJane Burke, on Google
Great experience for a first time hearing aid appointment. Thorough, & didn’t feel rushed as Kelly answered all of our questions! I will be going back for the maintenance plan.Joseph Liittjohann, on Google
My husband and I are new to the area and both have hearing issues. Fortunately, we were able to find the New Sound Hearing Centers. Kelly, at New Sound, and their administrative assistant Denise, are very knowledgeable, professional, and friendly. We were fitted with hearing instruments, have free follow up care, and receive free batteries for three years with our purchase. We would not hesitate to recommend them to friends and family for their hearing loss needs.Christine Almeida, on Google
Took my grandma in to have her hearing aids checked and they made some great adjustments and cleaned her ears. Staff was polite and very helpful.Zachbrr Wheatley, on Google
